How long is a moment?

I have just discovered the answer to the vexing question of how long a moment is. While in an online chat session with Dell Gold Technical Support regarding the annoying tendency of my computer to crash and reboot when I run the machine in the bedroom, we had the following exchange:

12/14/2005 12:11:05PM
The Pen Ultimate: "ok, is there a case number I should take down if I need to contact Dell again?"
12/14/2005 12:11:36PM
Agent (GTS Les Vetor): "Just a moment while I get this for you"
12/14/2005 12:14:39PM
Agent (GTS Les Vetor): "Your case number is 119587XYZ"

So, the official Dell Computer definition of a moment is "3 minutes and 3 seconds."

Meaning that when Dell tells you they'll be with you in a moment, you have just about enough time to pop up some microwave popcorn.